Refund Policy
_Refund Policy_
We want to ensure that you are completely satisfied with our digital web series platform. If for any reason you are not satisfied, we offer a refund policy as follows:
_Eligibility for Refund_
- You are eligible for a refund if you have purchased a subscription or a individual episode/season of a web series.
- You must request a refund within [time frame, e.g. 30 days] of your purchase.
_Grounds for Refund_
- We offer refunds in the following circumstances:
- Technical issues: If you are experiencing technical issues that prevent you from accessing our content.
- Content not as described: If the content does not match the description or is not as expected.
- Duplicate charges: If you have been charged twice for the same purchase.
_Process for Refund_
- To request a refund, please contact our customer support team at [support email or form].
- Please provide your order number, reason for refund, and any other relevant details.
- Our team will review your request and process the refund within [time frame, e.g. 5-7 business days].
_Method of Refund_
- Refunds will be processed via the original payment method.
- If the original payment method is no longer valid, we will contact you to arrange an alternative refund method.
_Amount of Refund_
- The amount refunded will be the full amount paid for the subscription or individual episode/season.
- Any discounts or promotions will be deducted from the refund amount.
_Terms and Conditions_
- Our refund policy is subject to our terms and conditions.
- We reserve the right to modify or change our refund policy at any time without notice.
By using our platform, you acknowledge that you have read, understood, and agree to be bound by this Refund Policy. If you do not agree to this Refund Policy, please do not use our platform.